Privacy Policy

1. Data Controller

The data controller is:

Domovenok Company s.r.o.
Company ID (IČO): 24204153
Registered office: Vinařická 173, 294 41 Dobrovice, Czech Republic
Email: info@domovenok.cz

(hereinafter referred to as the “Controller”)

The Controller processes personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR) and Act No. 110/2019 Coll., on the Processing of Personal Data.

2. What Personal Data We Process

We process the following personal data:

First name and last name
Billing and delivery address
Email address
Phone number
Order information
IP address and technical data (when visiting the website)

We do not process or store payment card details. Payments are processed securely via external payment gateways.

3. Purpose and Legal Basis for Processing

We process personal data for the following purposes:

a) Performance of a Contract

Order processing, delivery of goods, and communication with customers
(Legal basis: Article 6(1)(b) GDPR)

b) Compliance with Legal Obligations

Accounting and tax obligations
(Legal basis: Article 6(1)(c) GDPR)

c) Legitimate Interest

Protection of legal claims and website security
(Legal basis: Article 6(1)(f) GDPR)

4. Data Retention Period

Order-related data is retained for 10 years in accordance with accounting regulations.
Data from contact forms is retained for the period necessary to process the request.

5. Disclosure of Personal Data to Third Parties

Personal data may be shared with:

Shipping carriers (for delivery purposes)
Payment service providers (Visa, MasterCard via payment gateway)
Hosting service providers

Personal data is not transferred outside the European Union without appropriate safeguards in accordance with GDPR.

6. Data Subject Rights

You have the right to:

Access your personal data
Rectify inaccurate data
Request erasure (“right to be forgotten”)
Restrict processing
Data portability
Object to processing
Lodge a complaint with the Czech Data Protection Authority (www.uoou.cz)

Requests may be sent to: info@domovenok.cz

7. Data Security

The Controller has implemented appropriate technical and organizational measures to protect personal data against unauthorized access, misuse, or loss.

The website uses secure HTTPS encryption.

8. Cookies

The website uses cookies necessary for the proper functioning of the e-shop.
If any non-essential cookies are used, they are processed only based on user consent.